Privacy Policy

Effective Date: August 3, 2026

Run Coach Elena LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, submit information through our forms, communicate with us, or participate in coaching services.

1. Information We Collect

We may collect information that you voluntarily provide to us, as well as certain information collected automatically when you use our website or online services.

Personal Information

Depending on how you interact with Run Coach Elena LLC, we may collect:

  • Name

  • Preferred name

  • Email address

  • Phone number

  • Mailing address, if provided

  • Location or time zone

  • Instagram handle or other social media information, if provided

  • Information included in messages, emails, forms, or other communications

Coaching Information

If you participate in coaching services, we may collect information such as:

  • Running goals

  • Training history

  • Race information

  • Exercise background

  • Current training

  • Scheduling availability

  • Coaching preferences

  • Training feedback

  • Communication preferences

  • Completed workout information

  • Training data voluntarily shared with us

  • Other information you choose to provide to support your coaching

Health and Fitness Information

You may choose to provide information related to your health, fitness, and training needs, including:

  • Previous injuries

  • Physical limitations

  • Training concerns

  • Exercise experiences

  • Information about factors that may affect your training

  • Other health or fitness information you voluntarily provide

This information is used to help provide and personalize coaching services, communicate with you, evaluate training needs, make appropriate training adjustments, maintain business records, and fulfill other purposes described in this Privacy Policy.

You should only provide information that is reasonably necessary for your coaching and that you are comfortable sharing.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, or similar technologies.

Depending on the website tools and services we use, this may include:

  • IP address

  • Browser or device information

  • Pages visited

  • Website usage information

  • Referring website or source

  • Approximate location information

  • Information about how you interact with the website

  • Cookies and similar technologies

This information may be used to understand website traffic, improve website functionality, analyze website performance, and improve the user experience.

3. How We Use Your Information

We may use information we collect to:

  • Provide and personalize coaching services

  • Create and adjust training plans

  • Review training progress

  • Communicate about coaching

  • Schedule consultations or other services

  • Respond to questions and requests

  • Provide customer support

  • Maintain business and financial records

  • Improve our services and website

  • Communicate important information about services

  • Comply with legal obligations

  • Protect the security and integrity of our business and services

  • Fulfill other purposes described at the time information is collected or with your permission

4. Payment Information

At this time, Run Coach Elena LLC does not process payments directly through the website.

If payment processing is added in the future, payments may be processed through third-party payment providers. The Privacy Policy will be updated as appropriate to reflect the services used and information practices associated with them.

Run Coach Elena LLC does not intentionally store full credit card numbers or complete payment account information on its own systems.

5. Third-Party Services

Run Coach Elena LLC uses third-party services to operate its website and provide coaching services.

Our website is hosted through Squarespace. Squarespace may use analytics and cookie technologies to support website functionality, understand website traffic, and analyze website usage.

Coaching clients may also use Final Surge as part of their coaching services. Final Surge may process information associated with an athlete's training account, training plans, completed workouts, training data, training feedback, and training-related communications.

Run Coach Elena LLC may add other third-party services in the future, such as payment processing, email communication, scheduling, or other business tools. These providers may process information as necessary to provide their services.

Third-party providers operate under their own terms, privacy policies, and security practices.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies through Squarespace and associated analytics tools to:

  • Operate and maintain website functionality

  • Remember certain preferences

  • Understand website traffic

  • Analyze visitor behavior

  • Improve website performance

  • Improve user experience

You may be able to manage or disable cookies through your browser or applicable website settings. Disabling certain cookies may affect website functionality.

7. How We Share Information

Run Coach Elena LLC does not sell your personal information.

We may share information with third parties when reasonably necessary to:

  • Provide coaching services

  • Operate our website and business systems

  • Provide training-platform services

  • Analyze website performance

  • Maintain or support business operations

  • Comply with legal obligations

  • Protect our rights, property, safety, or the safety of others

If payment processing, email services, scheduling services, or other third-party business tools are added in the future, information may be shared with those providers as necessary to provide their services.

We may also disclose information when you specifically authorize us to do so.

8. Athlete Confidentiality and Promotional Content

Information shared through coaching is treated as private and used for the purposes described in this Privacy Policy and the applicable Coaching Agreement.

Promotional use of athlete content is governed by the applicable Coaching Agreement or separate media release.

Where an athlete has provided permission, Run Coach Elena LLC may use approved photos, testimonials, race results, athletic achievements, or other content voluntarily shared by the athlete for promotional or marketing purposes.

An athlete may withdraw promotional permission by providing written notice, subject to the terms of the applicable agreement and the practical limitations of removing content that has already been published or distributed.

An athlete may choose to identify Run Coach Elena LLC as their coach on social media, but is not required to do so.

9. How We Protect Your Information

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic storage, transmission, or communication can be guaranteed to be completely secure.

Information processed by third-party providers may also be subject to those providers’ own security practices and policies.

10. Information Retention

We retain personal information for as long as reasonably necessary to:

  • Provide requested services

  • Maintain business and financial records

  • Comply with legal and regulatory obligations

  • Resolve disputes

  • Enforce agreements

  • Protect our legal rights

  • Fulfill the purposes described in this Privacy Policy

Retention periods may vary depending on the type of information and the reason it was collected.

11. Your Privacy Choices and Rights

Depending on applicable law, you may have certain rights regarding your personal information, which may include:

  • Requesting access to information we maintain about you

  • Requesting correction of inaccurate information

  • Requesting deletion of information where applicable

  • Requesting information about how your information is used

  • Opting out of certain communications

  • Withdrawing certain permissions you have provided

To make a privacy-related request, contact:

Email: RunCoachElena@gmail.com

We may need to verify your identity or request additional information before completing certain requests.

12. Children's Privacy

Run Coach Elena LLC does not knowingly collect personal information from children in circumstances where parental or guardian involvement is required by applicable law.

If you believe that a child has provided personal information to us in a manner that should not have occurred, please contact us so we can evaluate and address the situation.

13. Third-Party Websites and Services

Our website and communications may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We encourage you to review the privacy policies of third-party providers before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable requirements.

Updates will be posted on this page with a revised effective date.

15. Contact Information

Run Coach Elena LLC

Miami, Florida

Email: RunCoachElena@gmail.com

If you have questions about this Privacy Policy or how your information is handled, please contact us using the email address above.

By using this website or submitting information through our forms, you acknowledge that you have had an opportunity to review this Privacy Policy.